Policies

Lessons can be scheduled online at the ‘scheduling & payments' page. Instructions can be found in the dropdown menu ‘online scheduling instructions'
choose the appropriate lesson type and book your lesson.
You will need to enter your name, email, and a phone number to create an account that you can use to manage your lessons. This information will not be distributed to 3rd parties.
You will be sent a confirmation email that will include a password and links to each lesson date in case you need to cancel/reschedule. Please save this email for managing your lesson schedule in the future. You will need your password to login to your account.
Lesson reminders will be sent out 48 hours before each confirmed appointment.
Lessons canceled within 24 hours will be allowed one makeup lesson.

HOW TO CANCEL YOUR LESSON or SCHEDULE A MAKEUP LESSON

In the body of your confirmation email, click the link to the date you want to cancel, login, and modify your lesson.
If you lost your password or didn't create an account when you booked your lesson, click here and enter your email address to get a new password.
Once you have your account set up, login with your new password.
Once you have logged into your account, you will see all of your currently booked lessons listed by date and time. To modify or cancel a lesson, simply click the blue link on the left for the date you want to change.
In a new window you can choose ‘Click To Cancel' or ‘Click To Reschedule' in the upper right corner of the window.
If you choose to reschedule, you will be brought to the calendar to choose another date/time.
If you choose to cancel, simply include your reason for canceling and click ‘Cancel The Appointment'.
If you have trouble with the online cancellation/rescheduling process, email me with the details of your request and i'll take care of it for you.

PAYMENT/CANCELLATION/RESCHEDULING/MAKEUP LESSON POLICIES

All first time students are asked to prepay via paypal for their 1st lesson. If you don't want to use paypal, other arrangements can be made by emailing me.
Payment for weekly students is due the first week of every month. Even if you do not have a lesson the first week of the month, payment is still due at that time.
All payments should be in the form of cash, personal/certified check, or via paypal.
Refunds/credits will not be issued for lessons missed or canceled by the student.
In the event that your lesson is canceled by Adrian for any reason, you can opt for a makeup lesson or a credit towards your next payment. Again, refunds will not be issued.
Makeup lessons can not be rescheduled.

ILLNESS POLICY

If you are ill please do not come to your lesson. I cannot afford to get sick, and I do not want to get my students sick.
Please try to plan ahead and reschedule at least 24 hours in advance if possible.
In cases of medical emergency or sudden illness a makeup lesson will be offered